What Our Customers Love about Affordable Family Storage in Des Moines

July 25, 2018

Online Customer Comment Happy


At Affordable Family Storage, we value the experiences and opinions of our customers. We strive every day to provide great service and excellent storage solutions for every customer we meet. Over the last year, Affordable Family Storage in Des Moines has received wonderful customer feedback, with an average customer satisfaction rating of 5 out of 5 stars! In today’s blog, we will discuss some of our customer’s favorite things about Affordable Family Storage.

Customer Service

We may offer advanced 21st-century amenities and features at Affordable Family Storage, but we haven’t forgotten about the importance of old-fashioned quality customer service. Our staff is welcoming and friendly, with helpful advice and a willingness to go above and beyond for our customers. And it seems like you’ve noticed!

“The customer service from Maribelle was impeccable, she was so great I tried to get her to come work for my office.”
“Mike was amazing and stayed after his shift to get me set up on a Saturday.”

Clean and Well Maintained

At Affordable Family Storage, we want to make sure that every detail of your experience with us is perfect. That’s why we place a high priority on maintaining clean and comfortable facilities that demonstrate our care and consideration for our customers. We strive to make your experience as great as possible, and we think it’s working!

“Love how clean and nice the place is.”
“I rented a unit at this facility the other day and I was very impressed with how clean and well maintained this storage place is.”
“This is the best storage facility I have ever seen. Clean, new looking & feels safe.”

Safety and Security Features

Affordable Family Storage in Des Moines is a modern facility, designed to ensure the safety and comfort of our customers. Our indoor storage units feature drive-up access for security and comfort when loading and unloading items. We feature 24/7 security surveillance monitoring, so you and your valuable belongings are safe and secure, around the clock, all year long.

“They have easy access and good security. I would recommend this storage facility to all my friends.”
“ I love the secure, climate-controlled building. Great prices. Convenient. Great customer service. Clean. Very secure.”

Online Convenience

At Affordable Family Service, we value old fashioned friendly customer service, but we also know that modern conveniences are important to delivering great customer service as well. That’s why we offer online storage unit reservation, online bill pay, and 24/7 on-site payment kiosks. Auto-pay is available and easy to set up on our website, so customers can “set it and forget it” and focus on what’s important in their lives.

“I was contacted shortly after putting in my online reservations with fantastic customer service.”
“I reserved a unit online. Moved my furniture from California to Des Moines, and unloaded the furniture in our unit with no issues. I highly recommend this facility!”

Customers Come First at Affordable Family Storage

There is nothing more important to us than delivering excellent services, facilities and experiences for our customers. We listen to our customers and strive to meet their needs every day. Contact Affordable Family Storage today and let us know how we can h

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