Here at Affordable Family Storage, we pride ourselves on several things. We pride ourselves on our storage facilities and we pride ourselves on our stellar customer service. We work to hard meet our customers’ needs and to provide them with storage units that are clean, safe, and affordable. Unfortunately, not all storage facilities have our same ideals in mind. Today in the Affordable Family Storage blog, we discuss signs that to watch out for that indicate a storage facility is less than reputable.
When researching a storage facility, your best bet is to check out what other people have said about them. A quick online search can usually reveal a lot. If a storage facility has burned people in the past, their online reviews will usually be riddled with complaints and horror stories. If you notice people in the reviews talking about their stuff being stolen, or having trouble with the management, then it’s probably not a storage facility you want to deal with. Another thing to look for is whether or not management has responded to any of the bad reviews. Usually, a good storage facility will directly address any complaints or concerns their customers have. Sometimes a bad review can just be a misunderstanding. If you see a lot of bad reviews that have been left unaddressed, that’s another big red flag that management is unresponsive and probably doesn’t care.
If online reviews aren’t enough evidence to go off, you can always go visit the storage facility in person. The first thing you’ll want to look at is the area it’s located in. Is it a bad area of town? Is there sufficient lighting around the facility? Are there obvious security measures being taken? These are all questions that can help you decide whether or not a storage facility is worth your time. You can also look at the condition of the facility and the units. If they seem run-down or poorly taken care of, maybe it’s not worth the risk of keeping your stuff there.
You could always save some time by just choosing Affordable Family Storage as your storage facility! We offer our customers a secure and convenient storage facility, so you don’t have to worry about your things. Plus, our customer service and satisfaction are second to none. For more information about our storage units, just contact us today. We’ll be happy to help you choose a unit that meets your needs or answer any questions you may have!