Frequently asked questions

Where are you located?

We have seven fantastic facilities - four of which are in southwest Missouri near the Springfield, MO metro. We also have one facility in Jefferson City, MO, one facility in Des Moines, IA, one facility in Topeka, KS, and one facility in Council Bluffs, IA.

Do you offer temperature controlled units?

Some of our facilities offer temperature control, yes! Our Jefferson City, MO, Ozark, MO, Council Bluffs, IA and Des Moines, IA facilities all offer temperature controlled units.

Why should I rent my storage unit from you and not another facility in the area?

We think you’ll find that you’ll receive better customer care from Affordable Family Storage than you will at other facilities in your area. It’s our principle to provide personalized care for our customers. Plus, our low prices set us apart from our competitors.

How do you keep your facilities secure?

Each of our facilities is equipped with security features. Some of our facilities are fenced and gated, and our Billings facility even has individual alarms on the unit doors. Although not all of our facilities have the same features, we’ve outfitted all of our properties with technology to increase security.

How do I know what size unit I need?

Use our self storage calculator! It’s easy to use and saves you the time of measuring your items.

What’s the best way to pack for self storage?

Packing can be a huge undertaking. Our self storage tips are the best way to gain insight into the most efficient way to pack and prepare.

How can I get started?

It’s simple - just contact us! We’ll answer your questions and help you reserve your unit today!

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